Shipping Policy

 Shipping Policy – Valley of Scents

 

At Valley of Scents, we are committed to delivering your order safely and efficiently.

 Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

 Delivery Timeline

  • Estimated delivery time: 3–10 business days

  • Delivery timelines may vary depending on your location and courier availability.

 Shipping Coverage

  • We currently ship across India.

  • At this time, international shipping may be limited or unavailable.

 Shipping Charges

  • Shipping charges (if any) will be calculated and displayed at checkout.

  • Free shipping may be offered on select orders or promotional campaigns.

 Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.

  • You can use this link to monitor your delivery status in real time.

 Delivery Notes

  • Please ensure that your shipping address and contact details are accurate to avoid delays.

  • In case of failed delivery attempts due to incorrect details or unavailability, re-delivery may take additional time.

 Important – Upon Delivery

  • We strongly recommend recording an unboxing video at the time of delivery.

  • Ensure the package is sealed and untampered before accepting it.

 Delays

While we strive to deliver within the promised timeframe, delays may occur due to:

  • High order volume

  • Courier disruptions

  • Weather or unforeseen circumstances

  • Unclear shipping details

We appreciate your patience in such cases.

 Need Help?

If you have any questions regarding your shipment, feel free to contact us: